How to connect Tripletex clients
Import and integrate your Tripletex clients into Counted.
Which route is yours?
The answer decides whether you create one key for the whole firm, or one per client.
Find API access in Tripletex
The key is created by a Tripletex administrator – a user with access to every client the firm will analyse.
An administrator user on the firm's Tripletex account. The key never gets more access than the user it is created on.
If another employee is to own the key, the administrator must first give that employee access to the clients.
Tripletex describes the same procedure in its own guide: Slik oppretter du regnskapskontorets API-brukernøkkel (in Norwegian).
Step by step
- 1Open "Min profil"
Log in as an administrator and click your profile picture top right. For another employee: Selskap → Ansatte → pick the employee.
- 2Go to the "API-tilgang" tab
All of the employee's user keys live here.
- 3Click "Ny nøkkel"
The new-key dialog opens.
Fill in the key
The fields in the "Ny nøkkel" dialog, top to bottom.
Step by step
- 1Choose application
Pick Counted from the list. If it is missing: tick "Tilpasset oppsett" and type Counted.
- 2Choose permissions
Select "Gi brukernøkkel denne brukerens tilganger" – this is why the user must be an administrator with access to the clients. You can also choose "Bestem selv" and set the permissions on the key manually afterwards, under the API-tilgang tab.
- 3Tick "Regnskapskontorets brukernøkkel"
The key then works across all clients, whatever plan they are on.
- 4Name the key
For example "Counted".
- 5Click "Opprett nøkkel" and copy the key
You will not see it again later. If you need it again, create a new one.
Connect in Counted
One connection for the whole firm.
Step by step
- 1Go to Integrations
Choose Tripletex → "Koble regnskapssystemet til organisasjonen".
- 2Paste the key
Into the "Ansatt-token" field. Click "Start tilkobling".
- 3Wait a few seconds
Counted checks the key and fetches the client list from Tripletex.
Choose clients
Decide what happens to each client the key reaches.
Step by step
- 1Go through the list
For each client: confirm the suggested match, choose "Opprett ny klient", or "Hopp over".
- 2Click "Koble valgte"
The connection is done. Skipped clients can be linked later from the client page.
- 3Pull the ledger
Open the client → "Synk fra integrasjon" → pick from and to date. Start with one VAT period.
Without admin: one client at a time
Without administrator access in Tripletex, you create one key per client, from the client's own account.
Access to the client in Tripletex.
You repeat the steps for every client.
Step by step
- 1Open the client in Tripletex
Switch to the client company in the company picker at the top. The key is created there, not on the firm account.
- 2Create the key
Min profil → API-tilgang → Ny nøkkel. Fill it in as in part 03, but leave "Regnskapskontorets brukernøkkel" unticked. Copy the key.
- 3Connect your own in Counted
Integrasjoner → Tripletex → "Koble til min egen". Paste the key and click "Start tilkobling".
- 4Repeat for the next client
One key and one connection per client. The connection is yours to renew, but visible to the firm.
If the firm later sets up a shared connection that reaches the client, it takes over automatically.
If something goes wrong
The three things that most often go wrong, and what to do.
"Validering feilet"
The key was pasted wrong or has been deleted in Tripletex. Create a new key under API-tilgang and try again.
"Ingen bedrifter ble oppdaget"
The key is valid but reaches no clients. Usually because "Regnskapskontorets brukernøkkel" was not ticked. Create a new key with it ticked.
The client is missing vouchers or accounts in Counted
The key has fewer permissions than it needs. Open API-tilgang in Tripletex, click the application name and extend the permissions – or create the key on a user with full access to the client.
A new client is missing in Counted
Counted only sees the clients the key reaches. A new client in the firm, or one the user had no access to when the key was created, must first be given access in Tripletex: give the user the key belongs to access to the client (or extend the key's permissions under API-tilgang).
Then refresh the client list in Counted: Integrasjoner → the Tripletex connection → "Oppdater klientlisten", and link the new client as in part 05. Clients already linked are kept.